For Patients

Patient Portal

Use our Patient Portal for:

  • Appointment Requests
  • Appointment Self Check-Ins
  • Send a Message to Your Provider
ACCESS PATIENT PORTAL

Parking

We provide free parking to all patients and visitors. There is a lot located on the corner of LeMoyne and Claremont. Entrance is on LeMoyne.

Privacy Policy

We understand that medical information about you and your health is personal.We will maintain your personal protected health information (PHI) in a secure and confidential manner, as required by law.

We create records of the care and services you receive which contains your PHI. This may include written, electronic and photographic information used for your treatment. Employees and staff must use and disclose your PHI to provide you with quality healthcare services. To do this, sometimes we must share your PHI as necessary for treatment, payment and health care operations. We are committed to do everything possible to protect the privacy of your health information and care. We will restrict authorized access to patient information, enforce our policies on the matter, and remind our staff of the importance of confidentiality.

Patient Rights and Responsibilities

Glaser & Randhawa Mental Health Group supports the rights of each patient. We recognize and respect that each patient is an individual with unique healthcare needs and because of the importance of respecting each patient’s personal dignity, we provide considerate, respectful care focused upon the patient’s individual needs. The group affirms the patient’s rights to make decisions regarding his/her medical care, including the decision to discontinue treatment, to the extent permitted by law. By exercising your rights, you are assuming certain responsibilities.

Deposits, Co-Payments, Deductibles and Financial Assistance

We require all deductibles and co-pays be paid at the time of service. The balance is your responsibility regardless of whether or not your insurance company pays for your claim. It is ultimately your responsibility to know and understand your mental health insurance coverage. IE: Coverages, Maximums and Frequencies; including deductibles.

If you're in need of a reduced rate, please discuss this with your provider. We will try to accomodate any patient financial needs.